Memo collaborates with one of Ireland’s fastest growing and most impactful EV networks. As their operations have expanded, so has their influence—and, naturally, the volume of customer calls they receive. To help manage this growth, Memo stepped in to alleviate some of the pressure by providing essential technical support. Working closely with the team, we enhanced both their routine call management and after-hours services, with a strong focus on addressing technical queries that require immediate attention.
Through our seamless integration with their systems, Memo can track, resolve, and log every customer call. This ensures that each inquiry, whether routine or urgent, is handled promptly and efficiently. Additionally, the integration allows for real-time monitoring of service quality through comprehensive analytics. As a result, the company can continuously improve its processes, streamline customer interactions, and ensure smooth communication between teams. This partnership not only improves operational efficiency but also provides an enhanced experience for their growing customer base.
Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet. Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat
