Housing Association

Memo manage the out of hours, emergency and escalation lines and have been working with this large Housing Association since 2019
Queries include threat to life situations e.g. fire and gas leaks as well as routine and repair queries e.g. water leaks and loss of power
Communication processes are in place around email notification to contractors, uploading of updated forms, updates to on-call supervisors and passing details to third parties e.g. emergency services
Memo use a combination of the clients systems and the own inhouse bespoke systems to manage, resolve and record all calls

How we always get amazing results.

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Housing Association

Housing Association

How we always get amazing results.

Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua.

Seth Abner

Service

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